Privacy Policy.

THERAPYWELL ALLIED HEALTH AND WELLBEING respects your right to privacy under the Privacy Act 1988 (Cth) (the Privacy Act), in particular the 13 Australian Privacy Principles which deal with the collection, management and disclosure of your personal information. THERAPYWELL ALLIED HEALTH AND WELLBEING is committed to protecting your personal information. This Privacy Policy outlines how THERAPYWELL ALLIED HEALTH AND WELLBEING collects, uses and manages your personal information.

Your personal information is important to THERAPYWELL ALLIED HEALTH AND WELLBEING

THERAPYWELL ALLIED HEALTH AND WELLBEING respects the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. THERAPYWELL ALLIED HEALTH AND WELLBEING acknowledges that when you provide your personal information, you do so trusting THERAPYWELL ALLIED HEALTH AND WELLBEING, and unless you directly give THERAPYWELL ALLIED HEALTH AND WELLBEING consent to do otherwise, THERAPYWELL ALLIED HEALTH AND WELLBEING will only collect and use your personal information in accordance with this Privacy Policy.

What personal information do we collect and hold?

The term ‘personal information’, when used in this Privacy Policy, has the meaning given to it in the Privacy Act. It is information that can be used to personally identify you such as your name, address, telephone number, email address, profession, or occupation. THERAPYWELL ALLIED HEALTH AND WELLBEING may collect the following types of personal information:

  • Name;

  • Email, mail and street address;

  • Telephone and facsimile numbers;

  • Details of the information or services you have enquired about, and any additional information necessary to respond to your enquiries;

  • Any additional information relating to you that you provide to us directly through our website or through our representatives or otherwise.

Collecting information about you

Except as stated in this Privacy Policy, THERAPYWELL ALLIED HEALTH AND WELLBEING will not collect or use your personal information without your consent. THERAPYWELL ALLIED HEALTH AND WELLBEING collects your personal information when you:

  • Provide THERAPYWELL ALLIED HEALTH AND WELLBEING your personal information and contact details;

  • Enquire of THERAPYWELL ALLIED HEALTH AND WELLBEING as to its services;

  • Enter your personal information on the THERAPYWELL ALLIED HEALTH AND WELLBEING website.

If you contact THERAPYWELL ALLIED HEALTH AND WELLBEING, THERAPYWELL ALLIED HEALTH AND WELLBEING may also keep a record of that contact, including any personal information provided by you. Please note, that THERAPYWELL ALLIED HEALTH AND WELLBEING will only collect additional personal information with your consent.

What happens if we cannot collect your personal information?

If you do not provide us with the personal information described above, some or all of the following may happen:

  • THERAPYWELL ALLIED HEALTH AND WELLBEING may not be able to provide the requested information or services to you, either to the same standard or at all;

  • THERAPYWELL ALLIED HEALTH AND WELLBEING may not be able to provide you with information about products and services that you may want.

THERAPYWELL ALLIED HEALTH AND WELLBEING use of cookies

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. THERAPYWELL ALLIED HEALTH AND WELLBEING uses cookies to make your use of the THERAPYWELL ALLIED HEALTH AND WELLBEING website and services as convenient as possible. THERAPYWELL ALLIED HEALTH AND WELLBEING may from time to time use Google advertising programs that use cookies to improve your online experience, including the display of more relevant ads on external websites. If you do not wish to receive any cookies, you may set your browser to refuse cookies.

Using and disclosing your personal information.

THERAPYWELL ALLIED HEALTH AND WELLBEING’s purpose in collecting your personal information is to provide you with:

  • Information about services that interest you;

  • Information about events.

THERAPYWELL ALLIED HEALTH AND WELLBEING will not use or disclose any of your personal information without your consent, unless:

  • Required by law;

  • THERAPYWELL ALLIED HEALTH AND WELLBEING believes it necessary to fulfil the above purposes or otherwise to provide you with information or services which you have requested.

In seeking to give you the most worthwhile experience in using the THERAPYWELL ALLIED HEALTH AND WELLBEING website, your personal information may be used to send you advertisements about services that THERAPYWELL ALLIED HEALTH AND WELLBEING thinks you are likely to be interested in. THERAPYWELL ALLIED HEALTH AND WELLBEING does not disclose your personal information to advertisers. Instead, advertisers provide THERAPYWELL ALLIED HEALTH AND WELLBEING with advertisements and informs THERAPYWELL ALLIED HEALTH AND WELLBEING of the kind of audience they wish to reach. THERAPYWELL ALLIED HEALTH AND WELLBEING then takes the advertisement and displays it to users who are most likely to have an interest in the product or service.

When THERAPYWELL ALLIED HEALTH AND WELLBEING will contact you

THERAPYWELL ALLIED HEALTH AND WELLBEING will not send you any emails without first asking you whether you wish to have promotional information sent to you. If you agree, THERAPYWELL ALLIED HEALTH AND WELLBEING may contact you at the email or other address that you provided THERAPYWELL ALLIED HEALTH AND WELLBEING in order to provide you with:

  • Updated information about the THERAPYWELL ALLIED HEALTH AND WELLBEING website;

  • Other information about our products and services which may interest you;

  • Other information about upcoming events which may interest you.

If you are receiving promotional information about THERAPYWELL ALLIED HEALTH AND WELLBEING and do not wish to receive this information any longer, you may remove your name from our list either by visiting the THERAPYWELL ALLIED HEALTH AND WELLBEING website and following the instructions (where that facility is available) or by sending an email to hello@adhdwa.org and asking to be removed from the THERAPYWELL ALLIED HEALTH AND WELLBEING mailing list. Please allow 14 days for this request to be processed.

You can access the information THERAPYWELL ALLIED HEALTH AND WELLBEING keeps about you

If at any time you want to know exactly what personal information THERAPYWELL ALLIED HEALTH AND WELLBEING holds about you, contact THERAPYWELL ALLIED HEALTH AND WELLBEING at hello@adhdwa.org. The file of your personal information retained by THERAPYWELL ALLIED HEALTH AND WELLBEING will be made available to you within 14 days.

Changing and updating the information THERAPYWELL ALLIED HEALTH AND WELLBEING has about you

If at any time you wish to change your personal information that is inaccurate or out of date, contact THERAPYWELL ALLIED HEALTH AND WELLBEING at hello@adhdwa.org and THERAPYWELL ALLIED HEALTH AND WELLBEING will amend your personal information accordingly.

Deleting the information THERAPYWELL ALLIED HEALTH AND WELLBEING has about you or stopping any further advertising material

If you wish to have your personal information deleted, please let THERAPYWELL ALLIED HEALTH AND WELLBEING know by sending an email to hello@adhdwa.org and THERAPYWELL ALLIED HEALTH AND WELLBEING will take all reasonable steps to delete such information unless it must be kept for legal reasons. If you do not wish to receive further advertising, marketing or promotional information from THERAPYWELL ALLIED HEALTH AND WELLBEING, please send an e-mail to hello@adhdwa.org or by clicking “No” or “Opt Out” or “Unsubscribe” where you are given the option of receiving future advertising, marketing or promotional emails THERAPYWELL ALLIED HEALTH AND WELLBEING sends to you.

Storage and security of your personal information

THERAPYWELL ALLIED HEALTH AND WELLBEING will do everything reasonable to keep secure the personal information which THERAPYWELL ALLIED HEALTH AND WELLBEING holds about you and to keep your personal information accurate and up to date. Access to this information is restricted to THERAPYWELL ALLIED HEALTH AND WELLBEING employees who have specific authorisation. THERAPYWELL ALLIED HEALTH AND WELLBEING also continually endeavours to improve security safeguards. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure, so, THERAPYWELL ALLIED HEALTH AND WELLBEING cannot absolutely promise that the information you provide to THERAPYWELL ALLIED HEALTH AND WELLBEING will always be totally secure.

THERAPYWELL ALLIED HEALTH AND WELLBEING will not be held responsible for events arising from unauthorised access to your personal information. THERAPYWELL ALLIED HEALTH AND WELLBEING will destroy or de-identify your personal information when no longer needed or required to be held by law.

THERAPYWELL ALLIED HEALTH AND WELLBEING and links to other websites

THERAPYWELL ALLIED HEALTH AND WELLBEING provides links to websites outside of ‘THERAPYWELL ALLIED HEALTH AND WELLBEING’s website. These linked websites are not under ‘THERAPYWELL ALLIED HEALTH AND WELLBEING’s control and ‘THERAPYWELL ALLIED HEALTH AND WELLBEING is not responsible for the conduct of companies linked to ‘THERAPYWELL ALLIED HEALTH AND WELLBEING’s website. Before disclosing your personal information on any other website, ‘THERAPYWELL ALLIED HEALTH AND WELLBEING advises you to examine the terms and conditions of those websites.

What to do if you have a problem or question

If THERAPYWELL ALLIED HEALTH AND WELLBEING becomes aware of any ongoing concerns or problems with the ‘THERAPYWELL ALLIED HEALTH AND WELLBEING website, ‘THERAPYWELL ALLIED HEALTH AND WELLBEING will work to address these concerns promptly. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact ‘THERAPYWELL ALLIED HEALTH AND WELLBEING by calling 0475 041 910 or by email at info@therapywell.com.au.

Future changes

THERAPYWELL ALLIED HEALTH AND WELLBEING is committed to being a world-class research-based support and information agency. This means that ‘THERAPYWELL ALLIED HEALTH AND WELLBEING’s business will continue to evolve and improve as new products, services and features are introduced. Accordingly, ‘THERAPYWELL ALLIED HEALTH AND WELLBEING will review and update its policies as required. ‘THERAPYWELL ALLIED HEALTH AND WELLBEING reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on the ‘THERAPYWELL ALLIED HEALTH AND WELLBEING website. The amended Privacy Policy will apply whether or not ‘THERAPYWELL ALLIED HEALTH AND WELLBEING has provided you specific notice of any changes or updates.